Mutare council embarks on door-to-door revenue collection exercise

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Mutare City Council

MUTARE City Council has launched a door-to-door revenue
collection exercise aimed at bringing convenience to residents
under the national COVID-19 lock-down.

Mutare city spokesperson Spren Mutiwi on Monday confirmed the
development, saying the programme was already on course in suburbs that
include Chikanga and Hobhouse.

“Our residents and customers are encouraged to take advantage of the
convenience to pay their bills in the comfort of their homes,”

Mutiwi said.

“For positive identification of council officials, the team will
comprise of two uniformed municipal police officers, cashiers with
council identification cards and will be travelling in a council
vehicle,”
he explained.

Mutiwi added that no cash payments would be allowed, emphasising that
payment would be strictly via mobile money transfers or point-of-sale
machines (swipe).

He said council was in the process of updating its data base to ensure
that residents received their bills and other communications
electronically, either via email or text messages.

Mutiwi said council was encouraging property owners to submit their
cellphone numbers, email addresses and stand numbers, including the
contact person for the property, among other vital information.

“Those who fail to submit the mentioned information to the door-to-door team should submit it within seven days to their nearest council
offices,”
he said.

The door-to-door move comes at a time the council is being owed over
$97 million in unpaid bills by residents.

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