Zupco staffers connive to ‘rob’ commuters


SCANDAL-RIDDLED Zimbabwe Passenger Company (Zupco) is at it again, this time with some of its office bearers ganging up with non-Zupco employees to swindle commuters of their hard-earned cash.

Some of the passenger company’s employees – which buses mostly ply destinations in and around towns and cities – are understood to be taking advantage of the two-tier payment system to extract cash from the stranded busfare-paying public.

According to information in this publication’s possession, the only passengers that are safe are those that use tap cards as their mode of payment.

Zim Morning Post understands that the mostly abused is the swipe-payment system.

While at it, some Zupco staffers – including even drivers – stand guard at bus-entry points awaiting their ‘victims’ to arrive before pouncing on them.

“Some Zupco staffers and those they work in cahoots with simply stand by the entrance to the bus for their prey.

“It’s those that don’t have tap cards, but have cash on them that are victimised,” Patrick Mukonyora, a Glen View 1 resident in Harare, said.

This publication had a telephonic conversation with one Everisto Madangwa, Chief Executive Officer of the passenger transport company and he had this to say:

“I’m not aware of what is happening in that regard.

“We, however, would like to advise our valued customers to report to our complaints desk whenever they come across such irregularities.

“As Zupco, we promise to get to the depth of such issues.”

In a survey conducted by Zim Morning Post at Market Square bus terminal in Harare, this publication heard that such ‘transactions’ had already become big business.

“I take home ZWL1 000 on a good day,” said a woman who preferred anonymity.


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